Privacy policy.

1. Introduction

Welcome to Cordial Agency. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR).

2. Data We Collect

When you use our website, we may collect and process the following personal data:

  • Personal Information: Name, email address, and phone number (only if you voluntarily submit it through our contact form).

  • Automatically Collected Data: Certain data, such as IP address, browser type, and cookies, may be collected for website functionality and analytics purposes.

3. Purpose of Data Collection

We collect and process your personal data for the following purposes:

  • To respond to your inquiries submitted through our contact form.

  • To communicate with you regarding our services.

  • To improve our website and user experience through analytics.

  • To comply with legal obligations.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under the GDPR:

  • Consent: When you submit your personal data via our contact form, you consent to our processing for communication purposes.

  • Legitimate Interest: We may process data for analytics and website improvement.

  • Legal Compliance: In cases where processing is required to comply with legal obligations.

5. Data Storage and Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you withdraw your consent, we will delete your data unless legal obligations require us to retain it.

6. Data Sharing and Third Parties

We do not sell or share your personal data with third parties, except:

  • When required by law or regulatory obligations.

  • If necessary, with trusted service providers assisting in website hosting, analytics, or communication services (under strict data protection agreements).

7. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal data.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your personal data.

  • Right to Restrict Processing: Request limitation of how your data is processed.

  • Right to Data Portability: Request to receive your data in a structured format.

  • Right to Object: Object to processing based on legitimate interest.

  • Right to Withdraw Consent: Withdraw your consent at any time.

To exercise any of these rights, please contact us at hi@cordial.agency.

8. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure.

9. Cookies and Tracking Technologies

We may use cookies and tracking technologies to enhance website functionality and analyze visitor behavior. You can manage your cookie preferences through your browser settings.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:

Cordial Agency
Email: hi@cordial.agency

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this page regularly.

By using our website, you agree to the terms outlined in this Privacy Policy.